Error Solis support

Install Error Solis from Google Play on Android or from the App Store on iPhone, then open the game and sign in.

Create it inside the game with your email address, or sign in with Google or Apple in the game. You can also create an email account on the website at errorsolis.com/create-account, then sign in in the game with the same email and password. You must be at least 13 years old.

On the sign-in screen in the game, choose the forgotten-password option and enter your account email. We will email you a reset link from no-reply@errorsolis.com; open it to choose a new password. If the link has expired, request a new one. If you sign in with Google or Apple, there is no Error Solis password: sign in with Google or Apple again.

Check your spam or junk folder for mail from no-reply@errorsolis.com, wait a minute and request it again. If it still does not arrive, write to support from the email address of your account.

Yes. Your characters and progress are saved to your account. Sign in with the same account on another device to continue.

In the game, open the character vault, tap ACCOUNT, then DELETE ACCOUNT. Type DELETE and confirm with your password, or with Google or Apple if you use them. Deletion is immediate and permanent. If you cannot use the game, use the account-deletion request page or email support@errorsolis.com from the email address of your account; we verify ownership before deleting anything.

Use the feedback button in the game, or email support@errorsolis.com with your device, the game version, the pilot name involved and what happened.